ICSR Case Processing Lead & Team Manager

PrimeVigilance Ltd.; Lisboa; Presencial; EUR 50 000 - 80 000; Tempo integral

Resumo da oferta

PrimeVigilance Ltd. in Portugal seeks an experienced Pharmacovigilance professional to lead ICSR activities and manage a dedicated team.

You will oversee line management, develop KPI-based processes, and support cross-department collaboration in pharmacovigilance operations. Ideal candidates will have a life sciences background, 5–6+ years in PV with at least 3 years in a leadership role, strong communication, organizational skills, and proficiency in MS Office.

Qualificações

• Life science graduate or healthcare qualification with pharmacovigilance experience.
• 5-6 years PV experience with minimum 3 years in line management.
• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Delegation, planning and time management skills.
• Advanced literacy in MS Office.
• Fluent English (spoken and written).

Responsabilidades

• Provide support to project team activities for clients and company.
• Line manage assigned ICSR staff.
• Create and maintain project KPIs for ICSR activities.
• Propose process changes to ICSR Operational Lead.
• Manage ICSR deviations with support.
• Review trackers and timesheets for accuracy.
• Involved in ICSR processing and second QC of cases.
• Support other departments as instructed.
• Serve as SME for ICSR and support other SMEs.
• Support RA & PV Network Department, act as Local Contact Person for Pharmacovigilance for the country and role of PRLS as agreed.

Conhecimentos

ICSR processes

Team leadership

Project coordination

MS Office

Communication skills

Attention to details

Time management

Quality assurance

Formação académica

Life science graduate

Healthcare qualification

Descrição da oferta de emprego

PrimeVigilance Ltd. in Portugal seeks an experienced Pharmacovigilance professional to lead ICSR activities and manage a dedicated team.

You will oversee line management, develop KPI-based processes, and support cross-department collaboration in pharmacovigilance operations. Ideal candidates will have a life sciences background, 5–6+ years in PV with at least 3 years in a leadership role, strong communication, organizational skills, and proficiency in MS Office.