P2P Team Lead — French Speaker (EU Operations)

Hexa People; Porto; Hybride; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Hexa Group is establishing an European Shared Services Centre (ESSC) in Porto, Portugal, to lead P2P activities for the UK market and beyond. The P2P Team Leader will manage a dynamic, high-volume environment with a French-speaking emphasis and multiple stakeholder groups.

The role requires 3–5 years in P2P and 2+ years in leadership, with strong English communication. An undergraduate degree is preferred, and a professional accounting qualification is valued.

Qualifications

• 3–5 years of P2P experience.
• 2+ years of leadership experience.
• Strong written and spoken English.
• Undergraduate degree preferred; professional accounting qualification valued.
• Proactive, adaptable to change.

Responsabilités

• Build, manage, and motivate a team of 4 to 12 direct reports, supporting onboarding, training, and career progression.
• Define clear performance targets, oversee daily workload distribution, and ensure SLAs are met or exceeded.
• Act as a subject matter expert to handle complex cases and resolve issues escalated by team members.
• Identify tactical performance improvements and develop, optimize, and document robust operational procedures.
• Conduct regular performance reviews, administer employee rewards, and deputize for the department manager when required.

Connaissances

P2P experience

People leadership

Stakeholder management

English proficiency

Formation

Undergraduate degree

Accounting qualification

Description du poste

About the job P2P Team Leader (French Speaker)

Role Overview

• Core Purpose: Support Purchase to Pay (P2P) activities to ensure suppliers are paid in an efficient, compliant, and timely manner.
• Strategic Location: Join the newly established European Shared Services Centre (ESSC) based in Porto, Portugal.
• Geographic Expansion: Start with the UK market as the initial pilot, with future evolution to support multiple European geographies.
• Phased Transition: Manage operations through a "lift and shift" transition phase followed by a technological transformation and consolidation.
• Stakeholder Management: Adapt to a dynamic P2P environment while balancing the needs of multiple stakeholders in a high-volume setting.

Key Responsibilities

• People Leadership: Build, manage, and motivate a team of 4 to 12 direct reports, supporting their onboarding, training, and career progression.
• Performance Monitoring: Define clear performance targets, oversee daily workload distribution, and ensure all SLAs are met or exceeded.
• Escalation Management: Act as a subject matter expert to handle complex cases and resolve issues escalated by team members.
• Continuous Improvement: Identify tactical performance enhancements and develop, optimize, and document robust operational procedures.
• Management Support: Conduct regular performance reviews, administer employee rewards, and deputize for the department manager when required.

Requirements

• P2P Experience: 3 to 5 years of proven professional experience working within a Purchase to Pay (P2P) function.
• Leadership Track Record: 2+ years of demonstrated experience successfully managing, leading, and engaging people.
• Language Skills: Strong command of both verbal and written English to support international stakeholders.
• Education & Certifications: Undergraduate degree is an advantage, and an professional accounting qualification is highly valued.
• Professional Profile: Proactive, responsive, action-oriented individual with a strong ability to easily adapt to organizational changes.