Onsite It Systems Support Specialist

Jolera

Porto

On-site

EUR 18,000 - 28,000

Full time

3 days ago
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Job summary

Jolera is seeking a Systems Support Professional for an in-office role in Porto, Portugal. You will handle service tickets, troubleshoot desktops and peripherals, configure devices, and maintain documentation while delivering timely, high-quality customer support.

Ideal candidates have 1–3 years in technical support and a hands-on background with Windows, Mac OS, iOS, AD, VMware, and Office 365, with strong communication and teamwork. Some overtime may be required.

Qualifications

  • 1–3 years in technical support.

Responsibilities

  • Handle service tickets.
  • Troubleshoot desktops and peripherals.
  • Configure devices and maintain documentation.
  • Deliver timely, high-quality customer support.

Skills

Windows
Mac OS
iOS
Active Directory
VMware
Office 365
Customer support

Job description

Jolera is seeking a Systems Support Professional for an in-office role in Porto, Portugal. You will handle service tickets, troubleshoot desktops and peripherals, configure devices, and maintain documentation while delivering timely, high-quality customer support. Ideal candidates have 1-3 years in technical support, strong communication, teamwork, and a hands-on background with Windows, Mac OS, i OS, AD, VMware, and Office 365. Some overtime may be required.

Onsite It Systems Support Specialist Porto, Portuguese Republic, PT

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