Online Consultant

Azure Dine & Hire; Braga; Presencial; EUR 8400 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Visa sponsorship

Comprehensive training program

Growth opportunities

Resumo da oferta

Azure Dine & Hire in Braga, Portugal seeks an Online Consultant to deliver exceptional customer service across online channels. This full-time role focuses on quick, accurate responses and product knowledge to assist clients and solve issues.

Ideal candidates excel in English, can work independently or in teams, and thrive in a fast-paced environment. Visa sponsorship is available for qualified applicants. Training and growth opportunities are offered.

Qualificações

• No prior experience required; customer service experience is a plus.
• Excellent English communication; other languages a plus.
• Strong problem-solving and attention to detail.
• Ability to work independently and in a team in a fast-paced environment.
• Valid Portugal work visa preferred but not required.

Responsabilidades

• Communicate with clients through online channels such as email, live chat, and social media.
• Provide prompt and accurate responses to inquiries, concerns, and complaints.
• Maintain a thorough understanding of our products and services to effectively assist clients.
• Collaborate with other team members to resolve complex issues and provide solutions.
• Utilize various software systems to manage client accounts and track interactions.
• Continuously strive towards achieving high levels of customer satisfaction.

Conhecimentos

Communication

Customer service

English fluency

Problem solving

Teamwork

Attention to detail

Ferramentas

CRM software

Descrição da oferta de emprego

We are seeking a highly motivated and enthusiastic Online Consultant to join our team in Braga

As an online consultant you will be responsible for providing exceptional customer service and support to our clients through various online platforms

This is a full-time position with a salary of $1000 per month

Key Responsibilities

• Communicate with clients through online channels such as email live chat and social media
• Provide prompt and accurate responses to inquiries concerns and complaints
• Maintain a thorough understanding of our products and services in order to effectively assist clients
• Collaborate with other team members to resolve complex issues and provide solutions
• Utilize various software systems to manage client accounts and track interactions
• Continuously strive towards achieving high levels of customer satisfaction

Requirements

• No previous experience required however prior customer service experience is a plus
• Excellent communication skills in English other languages are a plus
• Strong problem-solving abilities and attention to detail
• Ability to work independently as well as part of a team in a fast-paced environment
• Valid visa or work permit for Portugal is preferred but not mandatory

We offer

• Competitive salary with additional performance-based bonuses
• Visa sponsorship for qualified candidates
• Comprehensive training program
• Opportunity for growth and development within the company

If you are passionate about providing exceptional customer service and have the ability to work well under pressure then we want you on our team