On-Site German-Speaking Customer Service Advisor in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a Customer Service Advisor fluent in German and English to join on-site. You would be the first point of contact for customers and will be responsible for following up on cases and maintaining clear notes in internal systems.

The role requires EU work eligibility, and prior customer-facing experience is a plus. The salary offered is €1,100 per month, with standard full-time hours Monday to Friday.

Qualifications

• Fluent in German and English.
• Right to work in Portugal without sponsorship.
• Some customer-facing experience is a plus.
• EU work eligibility (citizenship or valid permit).

Responsibilities

• Follow up on open cases rather than letting them sit.
• Keep internal systems and case notes accurate and current.
• Contribute to a supportive, collaborative team environment.
• Recognize when something needs escalating versus resolving directly.

Skills

German language

English language

Job description

Cross Border Talents in Lisbon, Portugal, is seeking a Customer Service Advisor fluent in German and English to join on-site. You would be the first point of contact for customers and will be responsible for following up on cases and maintaining clear notes in internal systems.

The role requires EU work eligibility, and prior customer-facing experience is a plus. The salary offered is €1,100 per month, with standard full-time hours Monday to Friday.