German-Speaking Customer Service Advisor Lisbon, Portugal

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a German-speaking Customer Service Advisor. This on-site, full-time entry-level role focuses on handling inquiries via phone, email, and chat, delivering professional support to a German-speaking customer base.

Requirements include native or fluent German (C1/C2), good English (B2+), and the ability to work on-site in Lisbon. Prior customer service experience is a plus.

Qualifications

• Native or fluent German (C1/C2 level).
• Good English communication skills (B2+ level).
• Customer-oriented mindset with strong communication skills.
• Basic computer proficiency and ability to work on-site in Lisbon, Portugal.

Skills

German language

English language

Customer service

Basic computer skills

Job description

German-Speaking Customer Service Advisor

Lisbon, Portugal (On-site)

On-site | Full-time | Entry Level | Customer Service | €1,300 gross/month

Job Description

Move to Lisbon and build your career while putting your German language skills to work every day. We're looking for a dedicated, customer-focused German-Speaking Customer Service Advisor to join a supportive team and become the go-to voice for a German-speaking customer base.

As the primary point of contact, you'll handle inquiries and resolve issues across phone, email, and chat, delivering fast, accurate, and professional support that keeps customers coming back. If you're a proactive communicator who genuinely enjoys helping people, and you're fluent in both German and English, this is your chance to combine meaningful work with life in one of Europe's most vibrant cities.

Requirements

Critical Requirements

• Native or fluent German (C1/C2 level)
• Good English communication skills (B2+ level)
• Customer-oriented mindset with strong communication skills
• Basic computer proficiency
• Ability to work on-site in Lisbon, Portugal

Important Requirements

• Previous customer service experience is an advantage