Norwegian-Speaking Search Engine Support Specialist – Greece

Mercier Consultancy MD; Portugal; On-site; EUR 25,000 - 36,000; Full time

Benefits offered by this job

13th and 14th salary payments

Fully Paid Training programs

Comprehensive Health Insurance

Relocation package to Greece

Performance bonus

Career growth opportunities

Multicultural work environment

Job summary

Mercier Consultancy Group is seeking a highly motivated Norwegian-speaking Search Engine Customer Expert to join a global IT support team in Athens, Greece. This role blends customer experience with advanced IT services, delivering high-quality technical support and SEO guidance for a leading technology brand.

The candidate should be fluent in Norwegian and English, with a strong interest in technology and the ability to navigate complex software interfaces in a fast-paced environment.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English for professional collaboration within our international IT environment.
• Proven interest in technology and an aptitude for navigating complex software interfaces.
• Strong problem-solving skills and the ability to work independently in a fast-paced environment.
• Previous experience in customer service or IT support is considered a distinct advantage.

Responsibilities

• Act as a primary point of contact for users, providing expert technical support in the Information Technology sector.
• Optimize search engine experiences by providing analytical insights and troubleshooting technical queries in Norwegian.
• Maintain high levels of customer satisfaction by delivering precise, professional, and efficient solutions.
• Stay updated on the latest IT trends and search engine product developments to provide informed advice.
• Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance.
• Ensure all SLAs are met while adhering to company guidelines and quality standards.
• Contribute to the continuous improvement of knowledge base documentation and internal IT processes.

Skills

Norwegian fluency

English proficiency

Technical support

Customer service

Independent worker

Job description

Mercier Consultancy Group is seeking a highly motivated Norwegian-speaking Search Engine Customer Expert to join a global IT support team in Athens, Greece. This role blends customer experience with advanced IT services, delivering high-quality technical support and SEO guidance for a leading technology brand.

The candidate should be fluent in Norwegian and English, with a strong interest in technology and the ability to navigate complex software interfaces in a fast-paced environment.