Norwegian Delivery Services Specialist - Remote Greece

Mercier Consultancy MD; Porto; Teletrabalho; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Expert for Delivery Services to join its logistics team. The role supports international delivery inquiries and ensures timely shipments within the supply chain.

Remote work within Greece is offered, with a focus on customer excellence, proactive problem solving, and collaboration with warehouses, carriers, and end customers.

Qualificações

• Native or fluent Norwegian (spoken and written) is absolutely essential for this role
• Valid EU passport (mandatory) to facilitate seamless employment in Greece
• Strong interest in the Logistics & Supply Chain industry and a commitment to customer excellence
• Proficiency in English to facilitate communication with international partners and team members
• Excellent communication skills and the ability to solve logistical problems under pressure
• Comfortable working remotely within Greece while maintaining professional operational standards

Responsabilidades

• Act as the primary point of contact for Norwegian-speaking clients regarding complex international delivery and supply chain inquiries
• Monitor and manage logistical transit data to ensure timely delivery of goods across the supply chain network
• Provide proactive solutions to delivery issues, coordinating effectively between warehouses, carriers, and end customers
• Maintain high service standards by addressing queries through phone, email, and live chat within the logistics sector
• Utilize advanced supply chain software to track shipments and resolve discrepancies in real-time
• Document service interactions and provide feedback to improve long-term logistical efficiency
• Contribute to a high-performing team focused on excellence in Norwegian-speaking jobs within the logistics field

Conhecimentos

Norwegian language

English

Communication skills

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Norwegian-speaking Customer Expert for Delivery Services to join its logistics team. The role supports international delivery inquiries and ensures timely shipments within the supply chain.

Remote work within Greece is offered, with a focus on customer excellence, proactive problem solving, and collaboration with warehouses, carriers, and end customers.