NOC Engineer: 24/7 Network & Security Ops

Devoteam; Porto; Presencial; EUR 30 000 - 42 000; Tempo integral

Resumo da oferta

Devoteam is seeking a Network Operations Center (NOC) engineer in Porto to deliver Level 1/2 technical support for network and security infrastructures, ensuring business continuity. The role involves monitoring, incident response, and collaboration across EMEA teams.

You will work in a 24/7 rotating shift, support multi-vendor networks (Juniper, Cisco, Arista, Check Point, Fortinet), and use Grafana, LogicMonitor and LibreNMS to keep production environments stable and secure.

Qualificações

• Experience in NOC or similar technical support environment.
• Hands-on with monitoring tools Grafana, LogicMonitor, LibreNMS.
• Solid understanding of networking concepts (TCP/IP, DNS, NTP, etc.).
• Experience with multi-vendor networking gear (Juniper, Cisco, Arista, Check Point, Fortinet).
• Willingness to work in a rotating 24/7 shift environment.

Responsabilidades

• Deliver Level 1/2 technical support for network and security infrastructures, ensuring continuity of operations.
• Monitor, maintain and support critical network and system infrastructures for uptime and performance.
• Provide technical support in a 24/7 environment with rotating shifts.
• Monitor infrastructure using Grafana, LogicMonitor, LibreNMS or similar tools.
• Troubleshoot network issues across multi-vendor environments and perform root-cause analysis.

Conhecimentos

NOC operations

Network monitoring

Troubleshooting

TCP/IP

DNS & NTP

Rotating shifts

Multi-vendor networking

Communication skills

Formação académica

Bachelor’s in IT or related field

Ferramentas

Grafana

LogicMonitor

LibreNMS

Descrição da oferta de emprego

Devoteam is seeking a Network Operations Center (NOC) engineer in Porto to deliver Level 1/2 technical support for network and security infrastructures, ensuring business continuity. The role involves monitoring, incident response, and collaboration across EMEA teams.

You will work in a 24/7 rotating shift, support multi-vendor networks (Juniper, Cisco, Arista, Check Point, Fortinet), and use Grafana, LogicMonitor and LibreNMS to keep production environments stable and secure.