Night-Shift AI Customer Support Specialist – Lisbon

CloserHire; Lisboa; Presencial; EUR 13 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Holiday and Christmas allowances

private health and dental insurance

22 days of annual leave

comprehensive initial training

professional development and career成长

Resumo da oferta

CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal. This is a full-time, 40-hour-per-week position on the Night Shift, with working hours scheduled between 22:00 and 07:00, Monday to Sunday.

Day to day you will support customers across multiple channels, resolve billing and account access inquiries, troubleshoot platform issues, and guide customers on using products to ensure high-quality

Qualificações

• Night shift scheduled 22:00–07:00.
• Experience in customer service or technical support is advantageous.
• Proficient communication and problem-solving abilities.

Responsabilidades

• Support customers across multiple channels.
• Resolve billing, invoicing and account access inquiries.
• Troubleshoot platform and product-related issues; guide customers on using products to ensure high-quality support.

Conhecimentos

Night shift availability

Customer service experience

Fast-paced environment

Descrição da oferta de emprego

CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal. This is a full-time, 40-hour-per-week position on the Night Shift, with working hours scheduled between 22:00 and 07:00, Monday to Sunday.

Day to day you will support customers across multiple channels, resolve billing and account access inquiries, troubleshoot platform issues, and guide customers on using products to ensure high-quality