MSP Supplier & Workforce Operations Lead

Claranet limited; Lisboa; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Career development

Certification programs

Friendly work environment

Leading MSP in Portugal

Job summary

Claranet Limited in Lisbon is seeking an MSP Supplier Operations Specialist to coordinate the lifecycle of external resources within a Managed Service Provider environment. You will serve as the key operational contact between outsourcing partners, suppliers and internal teams to ensure timely, accurate processes and SLAs.

You will manage supplier operations, onboarding/offboarding, PO administration, timesheet validation and invoice checks, while aligning with HR, Procurement, Finance and IT.

Qualifications

• Experience in HR Operations, Recruitment Operations, Supplier Administration, Procurement Operations or Finance Operations.
• Familiarity with Purchase Orders, timesheets and invoice validation.
• Strong organisational, planning and prioritisation skills.
• High attention to detail and numerical accuracy.
• Good communication, follow-up and problem-solving skills.
• Ability to manage multiple requests and deadlines simultaneously.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to collaborate with internal teams and external partners.
• Proactive, reliable, accountable and you follow established processes.

Responsibilities

• Manage supplier operations: act as day-to-day contact for outsourcing partners and ensure SLAs.
• Coordinate external resource lifecycle: onboarding/offboarding and access coordination.
• Manage resource assignments with dates, rates, supplier details and contract terms.
• Administer PO creation, amendments, extensions and closures with accuracy.
• Validate timesheets: monitor deadlines, verify hours and coordinate corrections.
• Support invoice verification against POs and timesheets; follow up on discrepancies.
• Coordinate with HR, Procurement, Finance, IT and MSPOperations for aligned communication.
• Maintain data accuracy and reporting; track KPIs and SLA compliance.
• Contribute to continuous improvement to enhance efficiency and quality.

Skills

HR Operations

Recruitment

Supplier Administration

Procurement Operations

Finance Operations

Organisational Skills

Attention to Detail

Communication Skills

Multitasking

Excel

Collaboration

Process Compliance

Tools

Microsoft Office Suite

Excel

Job description

Claranet Limited in Lisbon is seeking an MSP Supplier Operations Specialist to coordinate the lifecycle of external resources within a Managed Service Provider environment. You will serve as the key operational contact between outsourcing partners, suppliers and internal teams to ensure timely, accurate processes and SLAs.

You will manage supplier operations, onboarding/offboarding, PO administration, timesheet validation and invoice checks, while aligning with HR, Procurement, Finance and IT.