Moderator (Portuguese-Speaking) in Lisbon, Portugal

GulfStream Media UAE; Lisboa; In loco; EUR 9100 - 11.000; Tempo pieno

Vantaggi offerti da questo lavoro

Visa sponsorship

Descrizione del lavoro

GulfStream Media UAE in Lisbon, Portugal seeks a full-time Moderator (Portuguese-speaking) to monitor forums and respond to user inquiries. The role requires strong written Portuguese and involves upholding community guidelines with empathy and professionalism. Visa sponsorship is available for qualified applicants.

Prior moderation or customer service experience is a plus, but not required. Join our team in Lisbon.

Competenze

• Fluency in Portuguese is required.
• Excellent written communication skills.
• Experience in moderation or customer service is a plus but not required.

Mansioni

• Monitor online forums and communities to ensure content follows guidelines.
• Respond to user inquiries and escalate issues as needed.
• Collaborate with the community management team to uphold standards.

Conoscenze

Portuguese fluency

Strong communication

Customer service mindset

Descrizione del lavoro

Moderator (Portuguese‑Speaking) in Lisbon, Portugal

We are seeking a Moderator to join our dynamic team in Lisbon, Portugal. As a Moderator, you will be responsible for monitoring online forums and communities to ensure that all content is appropriate and follows community guidelines. This is a full‑time position with a starting salary of $1000 per month. As this role requires strong communication skills, fluency in Portuguese is a must. You will be working closely with the community management team to uphold the values and standards of our online community. Previous experience in moderation or customer service is preferred but not required. In addition to monitoring content, you will also be responsible for responding to user inquiries and escalating any issues as needed. Your attention to detail and ability to handle sensitive situations with professionalism and empathy will be critical in this role. This position is open to all genders and we are happy to provide visa sponsorship for qualified candidates who require it. We value diversity and encourage applicants from all backgrounds to apply. If you are passionate about creating a positive online community and have excellent written communication skills in Portuguese, we would love to hear from you. Join our team in the beautiful city of Lisbon and help us foster a welcoming and inclusive environment for our users.