Moderator - Lisbon, Portugal

Event Staffing; Lisboa; On-site; EUR 15,000 - 19,000; Full time

Job summary

Event Staffing seeks a dedicated Moderator in Lisbon to monitor online content and manage user inquiries. The role requires strong communication, organization, and independent decision-making. Prior moderation or customer service experience is a plus, and you will contribute to a safe, welcoming online community.

This full-time position in Lisbon offers a monthly salary of 1,700 USD and requires legal right to work in Portugal. Join us to help foster a positive online environment for our users.

Qualifications

• Excellent communication skills and highly organized
• Ability to work independently and make quick decisions under pressure
• Previous moderation or customer service experience preferred but not required

Responsibilities

• Monitor user-generated content to ensure adherence to community guidelines
• Handle user inquiries and resolve issues promptly
• Enforce safety policies and maintain a positive online environment

Skills

Communication

Organizational skills

Independence

Decision making under pressure

Customer service experience

Job description

Moderator - Lisbon, Portugal

As a Moderator, you will play a crucial role in maintaining the quality and safety of our online community. Your main responsibility will be to monitor user-generated content and ensure it aligns with our community guidelines. You will also be responsible for handling user inquiries and resolving any issues that may arise.

We are looking for a highly organized individual with excellent communication skills. You must be able to work independently and make quick decisions under pressure. Previous experience in moderation or customer service is preferred but not required. This is a full-time position with a salary of 1700$ per month.

Please note that this position is only open to candidates who already have the legal right to work in Lisbon, Portugal. If you are seeking employment in this beautiful city, consider joining our team as a Moderator and help us create a safe and positive online environment for our users.