Moderator (Porto, Portugal)

CoreStruct Solutions; Porto; Presencial; EUR 11 000 - 15 000; Tempo integral

Resumo da oferta

CoreStruct Solutions in Porto, Portugal seeks an experienced Moderator to maintain safe and respectful online spaces. You will enforce guidelines across forums and social platforms, respond to user concerns, and resolve conflicts promptly.

The role requires proven moderation experience, excellent communication skills, and a solid understanding of online communities. English fluency is essential; Portuguese is a plus. The position is based in Porto and offers a competitive monthly salary.

Qualificações

• Proven experience as a Moderator or similar role.
• Excellent written and verbal communication skills.
• Strong understanding of online communities and social platforms.
• Ability to stay calm and handle conflicts professionally.
• Familiarity with moderation tools and techniques.
• Fluency in English; Portuguese is a plus.

Responsabilidades

• Moderate online communities, forums, and social media platforms.
• Enforce rules and guidelines to maintain a safe environment.
• Respond to user inquiries and concerns in a timely manner.
• Address conflicts between users.
• Stay updated with industry moderation trends and best practices.
• Collaborate with the team to improve community engagement.

Conhecimentos

Moderation experience

Excellent communication

Conflict resolution

Understanding of online communities

Fluency in English

Descrição da oferta de emprego

Moderator (Porto, Portugal)

We are in need of a skilled Moderator to join our growing team in Porto, Portugal. As a Moderator, you will be responsible for maintaining and enforcing the rules and guidelines of online communities, forums, and social media platforms. You should have excellent communication skills and be able to effectively interact with users to resolve conflicts and address any issues that may arise.

Responsibilities

• Moderate online communities, forums, and social media platforms
• Enforce rules and guidelines to maintain a safe and respectful environment
• Respond to user inquiries and concerns in a timely manner
• Address conflicts or issues between users
• Keep up-to-date with industry trends and best practices for moderation
• Collaborate with team members to improve community engagement

Requirements

• Proven experience as a Moderator or similar role
• Excellent communication skills, both written and verbal
• Strong understanding of online communities and social media platforms
• Ability to remain calm under pressure and handle conflicts professionally
• Knowledge of moderation tools and techniques
• Fluency in English (Portuguese is a plus)
• Able to work independently with minimal supervision

Salary

This position offers a competitive salary of $1300 per month.

Location

This position is located in Porto, Portugal. While accommodation is not provided, the city offers affordable living options for those looking to relocate.

Gender Preference

This position is suitable for individuals of any gender.

Join our dynamic team in beautiful Porto!