Moderator (Braga, Portugal)

Jing Hau; Braga; On-site; EUR 13,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Vibrant work culture

Live and work in Braga

Free visa sponsorship and travel

Job summary

Jing Hau in Braga, Portugal seeks a dedicated Moderator to oversee our online forums and platforms, ensuring content complies with guidelines and maintaining a positive community experience.

You will monitor user posts, enforce rules, respond to inquiries, collaborate with teams, and escalate issues as needed. No prior moderation experience is required—full training will be provided.

Qualifications

• No prior moderation experience required; full training provided.
• Excellent written and verbal communication.
• Strong attention to detail and multitasking.
• Proactive, able to work independently as well as in a team.
• Familiarity with social media platforms is a plus.

Responsibilities

• Monitor user-generated content on our online platforms
• Enforce community guidelines and remove any inappropriate content
• Respond to user inquiries and provide assistance when needed
• Collaborate with other team members to improve overall user experience
• Identify potential issues and escalation them to the appropriate departments
• Stay updated on industry trends and best practices for online moderation

Job description

Moderator (Braga, Portugal)

As a Moderator in our fast-paced and dynamic company, you will be responsible for ensuring the smooth and efficient operation of our online forums and platforms. Your primary task will be to monitor user-generated content and ensure that it complies with our community guidelines. This position is suitable for men who are looking for an exciting opportunity to work in the beautiful city of Braga, Portugal.

Key Responsibilities:

• Monitor user-generated content on our online platforms
• Enforce community guidelines and remove any inappropriate content
• Respond to user inquiries and provide assistance when needed
• Collaborate with other team members to improve overall user experience
• Identify potential issues and escalation them to the appropriate departments
• Stay updated on industry trends and best practices for online moderation

Requirements:

• No prior experience in moderation required - full training will be provided by our team of experts
• Excellent communication skills, both written and verbal
• Strong attention to detail and ability to multitask effectively
• Proactive attitude and ability to work independently as well as part of a team
• Familiarity with social media platforms is a plus

What we offer:

• Competitive salary of 1500$ per month, with potential for growth based on performance
• A vibrant and inclusive work culture that values teamwork, creativity, and innovation
• Opportunity to live and work in the charming city of Braga, known for its rich history, warm weather, and delicious food
• Free visa sponsorship and travel ticket for non-EU candidates

We welcome candidates from all backgrounds who share our passion for creating a positive online community.