Moderator (Funchal, Portugal)

QuantumIT Solutions; Funchal; On-site; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Job summary

QuantumIT Solutions in Funchal, Portugal is seeking a motivated Moderator to oversee online communities and ensure content aligns with guidelines.

The role involves monitoring platforms, reviewing user content, handling inquiries, developing guidelines with the team, analyzing engagement, and staying current with moderation trends. Visa is required to work in Funchal; prior moderation experience preferred.

Qualifications

• Minimum of 1 year experience as a Moderator or similar role.
• Strong understanding of social media platforms and online communities.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive situations with professionalism.
• Detail-oriented with the ability to multitask effectively.
• Must have own visa allowing for work in Funchal.

Responsibilities

• Monitor online communities and social media platforms for any inappropriate or offensive content.
• Review user-generated content and remove any violations of community guidelines.
• Respond to user inquiries and concerns in a timely and professional manner.
• Collaborate with other team members to develop and maintain community guidelines.
• Analyze community engagement metrics and provide suggestions for improvement.
• Stay up-to-date with the latest trends and developments in online moderation.

Skills

Moderation experience

Social media

Communication

Multitasking

Attention to detail

Visa eligibility

Job description

Moderator (Funchal, Portugal)

We are seeking a motivated and detail-oriented Moderator to join our team in Funchal. As a Moderator, you will be responsible for monitoring and managing online communities, ensuring that all content posted is in line with our company's community guidelines.

Key Responsibilities:

• Monitor online communities and social media platforms for any inappropriate or offensive content.
• Review user-generated content and remove any violations of community guidelines.
• Respond to user inquiries and concerns in a timely and professional manner.
• Collaborate with other team members to develop and maintain community guidelines.
• Analyze community engagement metrics and provide suggestions for improvement.
• Stay up-to-date with the latest trends and developments in online moderation.

Requirements:

• Minimum of 1 year experience as a Moderator or similar role.
• Strong understanding of social media platforms and online communities.
• Excellent communication skills, both written and verbal.
• Ability to handle sensitive situations with professionalism.
• Detail-oriented with the ability to multitask effectively.
• Must have own visa allowing for work in Funchal.

We offer a competitive salary of 1800$, along with opportunities for growth within our company. If you are passionate about creating a positive online community environment, we would love to hear from you.