Middleware Operations Engineer — IBM MQ Specialist

act digital; Lisboa; Presencial; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

act digital in Lisbon is seeking an Experienced Middleware Operations Engineer specializing in IBM MQ to manage mission‑critical infrastructure for a leading global banking group. You will ensure platform stability, service continuity, and operational excellence during data-center moves and appliance migrations.

The role requires 3+ years in middleware operations, deep MQ Appliance expertise, Linux/Unix know‑how, ITIL experience, and strong English language skills.

Qualificações

• 3+ years in middleware operations, messaging platform support, or production support within critical environments.
• IBM MQ mastery with MQ Appliance, queue manager administration, AMS, and MQIPT.
• Solid understanding of Linux/Unix basics, network connectivity, certificates, and log analysis.
• Experience with ITIL processes, incident/change management, and documentation standards.
• Fluency in English (C1) is required; basic French (A1+) or willingness to learn is a plus.

Responsabilidades

• MQ Operations & Administration: Manage and maintain IBM MQ Appliance platforms, queue manager topologies, channels, client/server flows, and configuration parameters (mq.ini, AMS, MQIPT).
• Incident & Production Support: Handle advanced L2/L3 incident management, log analysis, service restoration, root-cause analysis, and controlled production changes in critical environments.
• High Availability & DR: Support HADR strategies, failover readiness, continuity validation, and rollback preparation to minimize operational risk.
• Lifecycle & Maintenance: Plan and execute infrastructure lifecycle tasks, including firmware upgrades, platform maintenance, and supporting sensitive transition phases (such as data center moves).
• Monitoring & Security: Drive monitoring, alert analysis, and observability using operational tools while ensuring secure messaging practices and certificate management.

Conhecimentos

IBM MQ

MQ Appliance

L2/L3 Incident handling

Linux/Unix basics

ITIL

Log analysis

English (C1)

MQIPT

AMS

Ferramentas

MQIPT

AMS

Descrição da oferta de emprego

Are you an expert in enterprise messaging systems and high-availability production environments? Looking to manage mission-critical infrastructure for a leading global banking group?

At act digital, we are looking for an Experienced Middleware Operations Engineer specializing in IBM MQ to join our team in Lisbon. You will play a key role in ensuring platform stability, service continuity, operational excellence, and infrastructure transitions (including data center moves and appliance migrations).

What you will do:

• MQ Operations & Administration: Manage and maintain IBM MQ Appliance platforms, queue manager topologies, channels, client/server flows, and configuration parameters (mq.ini, AMS, MQIPT).
• Incident & Production Support: Handle advanced L2/L3 incident management, log analysis, service restoration, root-cause analysis, and controlled production changes in critical environments.
• High Availability & DR: Support HADR strategies, failover readiness, continuity validation, and rollback preparation to minimize operational risk.
• Lifecycle & Maintenance: Plan and execute infrastructure lifecycle tasks, including firmware upgrades, platform maintenance, and supporting sensitive transition phases (such as data center moves).
• Monitoring & Security: Drive monitoring, alert analysis, and observability using operational tools while ensuring secure messaging practices and certificate management.

What we are looking for:

• Experience: 3+ years in middleware operations, messaging platform support, or production support within critical environments (financial sector experience is a huge plus!).
• IBM MQ Mastery: Strong hands-on experience with IBM MQ and MQ Appliance, queue manager administration, AMS, and MQIPT.
• OS & Networking: Solid understanding of Linux/Unix basics, network connectivity, certificates, and log analysis.
• Operations: Experience with ITIL processes, incident/change management, and documentation standards.
• Languages: Fluency in English (C1) is required. Basic French (A1+) or willingness to learn is a plus!

What we offer:

• Integration into a top-tier international banking tech hub.
• Exposure to large-scale, highly secure, and resilient enterprise architectures.
• Competitive salary package and solid career growth opportunities.

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