Medical Information Specialist - Multilingual (LT/EN)

IQVIA Inc; Oeiras; On-site; EUR 27,000 - 40,000; Full time

Job summary

IQVIA Inc is seeking a Medical Information professional to provide accurate, evidence-based information to healthcare professionals, patients, and consumers. You will document interactions, use scientific resources to answer questions, and route adverse events and quality complaints according to safety procedures.

The role emphasizes collaboration with Pharmacovigilance, Quality, and cross-functional teams, with duties spanning safety data intake and ongoing training in a global environment.

Qualifications

• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related scientific field.
• Fluent in Lithuanian (C2) and English; additional languages (C1) are a plus.
• Strong scientific aptitude and ability to communicate medical information.
• Understanding of adverse event reporting and pharmacovigilance principles.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Strong interpersonal skills to build effective working relationships with colleagues, clients, and healthcare professionals.

Responsibilities

• Respond to medical and product inquiries via phone, email, and other channels.
• Provide accurate, evidence-based, non-promotional information on products, therapies, and disease areas.
• Document customer interactions in compliance with procedures and quality standards.
• Utilize approved medical information resources and literature to address inquiries.
• Identify, document, and route adverse events, product quality complaints, and other reportable information.
• Support safety data intake activities with accurate documentation in designated systems.
• Collaborate with Medical Information, Pharmacovigilance, Quality, and cross-functional teams.
• Participate in training, quality initiatives, and continuous improvement activities.

Skills

Communication skills

Scientific literacy

Pharmacovigilance knowledge

Education

Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or related field

Job description

IQVIA Inc is seeking a Medical Information professional to provide accurate, evidence-based information to healthcare professionals, patients, and consumers. You will document interactions, use scientific resources to answer questions, and route adverse events and quality complaints according to safety procedures.

The role emphasizes collaboration with Pharmacovigilance, Quality, and cross-functional teams, with duties spanning safety data intake and ongoing training in a global environment.