Medical Information Specialist — German, English & 1 more

Iqvia; Viseu; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

IQVIA is seeking a Medical Information Specialist with German, English and an additional language to join its Safety Operations team in Portugal. You will handle medical information calls, document inquiries, adverse events and product quality concerns, supporting health care professionals and patients in a fast-paced, globally connected environment.

The role offers ongoing training from in-house safety experts and opportunities to grow within a leading life sciences data and analytics

Qualifications

• Bachelor's Degree in a Life Science is required.
• Excellent written and verbal skills in German (native/C2), English and one more additional language (min. C1)
• Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
• Excellent attention to detail and accuracy maintaining consistently high-quality standards.
• Excellent organizational skills and time management skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.

Responsabilités

• Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required.
• Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours.
• Establish and maintain effective team communications i.E. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.
• Build a positive, collaborative team environment with other Lifecycle safety team members.
• Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification, and implementation of process efficiencies.

Connaissances

German (native/C2)

English (C1+)

Additional language

Formation

Bachelor's Degree in Life Science

Description du poste

IQVIA is seeking a Medical Information Specialist with German, English and an additional language to join its Safety Operations team in Portugal. You will handle medical information calls, document inquiries, adverse events and product quality concerns, supporting health care professionals and patients in a fast-paced, globally connected environment.

The role offers ongoing training from in-house safety experts and opportunities to grow within a leading life sciences data and analytics