Global Medical Information & Safety Specialist

IQVIA Inc; Lisboa; Presencial; EUR 27.000 - 40.000; Jornada completa

Descripción de la vacante

IQVIA Inc. is seeking a Medical Information specialist to join a global team delivering high-quality medical information to healthcare professionals, patients, and consumers. You will respond to inquiries, provide balanced, evidence-based information, and document interactions across channels.

The role includes supporting safety reporting activities, adverse event documentation, and collaboration with Pharmacovigilance and Quality teams to ensure compliant processes.

Formación

• Bachelor's degree in Life Sciences, Pharmacy, Nursing, Medicine, or another relevant scientific discipline.
• Excellent written and verbal communication skills in Lithuanian (C2/Business Level), English, and any additional foreign language (minimum C1) will be a plus.
• Strong scientific aptitude and ability to communicate medical information effectively.
• Understanding of adverse event reporting and pharmacovigilance principles.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Strong interpersonal skills and ability to build effective working relationships with colleagues, clients, and healthcare professionals.

Responsabilidades

• Respond to medical and product-related inquiries received via phone, email, and other approved communication channels.
• Provide accurate, evidence-based, and non-promotional information regarding products, therapies, and disease areas.
• Document customer interactions in compliance with company procedures and quality standards.
• Utilize approved medical information resources and scientific literature to address inquiries.
• Identify, document, and appropriately route adverse events, product quality complaints, and other reportable information.
• Support safety data intake activities, including accurate documentation within designated systems.
• Collaborate with Medical Information, Pharmacovigilance, Quality, and other cross-functional teams.
• Participate in training, quality initiatives, and continuous improvement activities.

Educación

Bachelor's degree in Life Sciences

Pharmacy

Nursing

Medicine

Descripción del empleo

IQVIA Inc. is seeking a Medical Information specialist to join a global team delivering high-quality medical information to healthcare professionals, patients, and consumers. You will respond to inquiries, provide balanced, evidence-based information, and document interactions across channels.

The role includes supporting safety reporting activities, adverse event documentation, and collaboration with Pharmacovigilance and Quality teams to ensure compliant processes.