Luxury Sales Support Associate — Growth & Perks

Tapestry, Inc.; Alcochete; Remote; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Employee discount

Volunteer day

Career progression

Learning & development

Social events

Ambassador Programme

Job summary

Coach is seeking a Sales Support Associate at the Alcochete Freeport Outlet to assist customers and keep the store running smoothly. You will welcome clients, process purchases at the cash wrap, and maintain a well-organized sales floor.

Qualified candidates have retail experience, knowledge of POS and cash handling, strong English skills for EU operations, and the ability to multitask in a fast-paced luxury environment. Coach offers discounts and growth opportunities within the Tapestry family.

Qualifications

• 1+ years of retail experience, preferably luxury, in fast-paced environments.
• Familiarity with cash registers, POS systems, and basic computer use.

Responsibilities

• Greet and assist customers with warmth and professionalism.
• Operate the POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies.
• Manage stock levels, replenish the sales floor, and perform visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping and adhere to loss prevention guidelines.

Skills

Retail experience

POS systems

Cash handling

Basic computer skills

Customer service

English proficiency

Tools

Walkie talkie

Job description

Coach is seeking a Sales Support Associate at the Alcochete Freeport Outlet to assist customers and keep the store running smoothly. You will welcome clients, process purchases at the cash wrap, and maintain a well-organized sales floor.

Qualified candidates have retail experience, knowledge of POS and cash handling, strong English skills for EU operations, and the ability to multitask in a fast-paced luxury environment. Coach offers discounts and growth opportunities within the Tapestry family.