Lux Retail Sales Associate Flexible Schedule and Growth

kate spade new york; Vila do Conde; On-site; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Ambassador Programme

Discounts

Incentive programme

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily store operations, utilize mobile POS, and build lasting client relationships through styling and product expertise.

This role blends luxury retail service with omni‑channel selling, requiring energy, teamwork, and the ability to adapt to business needs while maintaining brand standards.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency, iPad/laptop, and mobile POS.
• Strong English proficiency.
• Luxury retail background, social media savvy, and live‑stream/video demo experience (preferred).
• Able to work in a fast‑paced environment.
• Strong English language proficiency (EU).

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data.
• Develop personal sales plans and meet KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the floor and adapt selling techniques to business needs.
• Complete daily operational tasks and ensure POS and asset protection procedures.
• Process transactions and support inventory movement and replenishment.
• Assist teammates and participate in brand initiatives and training.

Skills

Sales experience

English proficiency

Luxury retail

POS proficiency

Clienteling

Live streaming

Tools

POS system

iPad / Mobile POS

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily store operations, utilize mobile POS, and build lasting client relationships through styling and product expertise.

This role blends luxury retail service with omni‑channel selling, requiring energy, teamwork, and the ability to adapt to business needs while maintaining brand standards.