Luxury Retail Sales Support — Internal Mobility & Perks

Tapestry, Inc.; Portugal; On-site; EUR 15,000 - 20,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day per year

Ambassador Programme

Regular social events

Equity Inclusion & Diversity programme

Employee discount

Incentive programme

Job summary

Coach is seeking a Sales Support Associate in Portugal to warmly welcome customers, assist with purchases, and keep the sales floor organized and visually appealing.

You will operate POS, process shipments, and support stockroom organization while maintaining high standards of customer service and brand integrity. The role emphasizes teamwork, flexibility, and a commitment to diversity and inclusion.

Qualifications

• 1+ year of previous retail experience, preferably in luxury service.
• Knowledge of fashion trends and competition in the market.
• Strong customer service and communication skills.
• Excellent English language proficiency for EU operations.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as a brand ambassador in the local market and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.

Skills

Retail experience

Fashion trend knowledge

Customer service

English proficiency

Tools

Cash register systems

Mobile POS

iPad / laptop

Walkie talkie

Price sheets

Job description

Coach is seeking a Sales Support Associate in Portugal to warmly welcome customers, assist with purchases, and keep the sales floor organized and visually appealing.

You will operate POS, process shipments, and support stockroom organization while maintaining high standards of customer service and brand integrity. The role emphasizes teamwork, flexibility, and a commitment to diversity and inclusion.