Luxury Retail Assistant Manager: Lead & Elevate Sales

Zadig&Voltaire; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Job summary

Zadig & Voltaire is seeking an Assistant Manager in Lisbon to energize the store, lead the team, and deliver an exceptional luxury customer experience. You will be a role model, training and coaching colleagues, maximizing store performance, and maintaining the brand's high standards.

In this role you will stay close to customers, build loyalty, manage day-to-day operations, and support the store manager in achieving targets while ensuring a creative, inspiring shopping environment.

Qualifications

• Demonstrated leadership skills and people development mindset.
• Excellent communication and organisational abilities.
• Strong passion for luxury retail and fashion trends.
• Ability to coach and motivate a team to deliver a premium customer experience.
• Understanding of business KPIs and store performance metrics.
• Quick learner with attentive listening and adaptability.
• Collaborative team player with positive attitude and energy.

Responsibilities

• Welcome and assist customers throughout the sales process while coaching the team toward excellence.
• Lead by example on the shop floor, ensuring luxurious store environment and standards.
• Drive sales through training and coaching to exceed store objectives and KPIs.
• Support recruitment and development plans, foster a positive, inclusive team atmosphere.

Skills

Leadership

Communication

Organisation

Luxury retail passion

Teamwork

Proactive

People development

KPI awareness

Customer coaching

Problem solving

Job description

Zadig & Voltaire is seeking an Assistant Manager in Lisbon to energize the store, lead the team, and deliver an exceptional luxury customer experience. You will be a role model, training and coaching colleagues, maximizing store performance, and maintaining the brand's high standards.

In this role you will stay close to customers, build loyalty, manage day-to-day operations, and support the store manager in achieving targets while ensuring a creative, inspiring shopping environment.