Logistics Dispatcher Lisbon German (M/W/D)

Swj Portugal Engineering Solutions; Almada; On-site; EUR 30,000 - 45,000; Full time

Job summary

SWJ Portugal Engineering Solutions in Lisbon is seeking a Logistics Dispatcher - Returnable Packaging to oversee the operational supply of returnable containers for the automotive industry. Based at our Lisbon site, you’ll work in SAP-based systems, monitor stock levels, requirements and transport operations across four XDock sites, prioritising proactive problem solving over manual order processing.

You will collaborate with your supervisor on complex escalations and be part of a structured

Qualifications

• Completed qualification in logistics, freight forwarding, industry or comparable field.
• 1–3 years' professional experience in operational logistics, scheduling, supply chain management or comparable environment.
• Experience in a system-supported environment and interest in data/digital processes.
• Analytical thinking to identify problems by analysing stock levels, demand, discrepancies.
• Process discipline to follow defined rules reliably.

Responsibilities

• Monitor daily availability of returnable containers and incoming requirements from suppliers and plants.
• Review automatically generated planning proposals, adjust and approve per processes.
• Manage operational planning of returnable containers for four XDock sites.
• Identify deviations, bottlenecks and delays early; initiate necessary measures.
• Follow up on bottlenecks and disruptions until a solution is found.
• Coordinate special measures such as ad hoc deliveries or stock reallocations when needed.
• Check orders and system data for plausibility; ensure information is accurate and complete.
• Handle special and clearing cases; provide information to resolve them.
• Communicate critical situations; escalate if independent solution isn't possible.
• Collaborate with supervisor or team leader for complex or critical situations.

Job description

Lisbon, Portugal | Full-time | Permanent position at SWJ You keep the supply chain running What happens when a car manufacturing plant runs out of the right reusable containers? A minor stock issue can quickly turn into a real supply problem. This is exactly where you come in. As a Logistics Dispatcher - Returnable Packaging, you'll manage the operational supply of returnable containers for the automotive industry.

Based at our Lisbon site, you'll work within our customer-specific, SAP-based systems, monitoring stock levels, requirements and ongoing transport operations for four XDock sites. Much of the dispatching is automated. Your strength therefore lies not in processing as many orders as possible manually, but in recognising when something isn't going to plan, assessing the situation correctly and taking decisive action. You are therefore a vital part of our client's operational supply chain.

Your responsibilities

• You monitor the daily availability of returnable containers and the incoming requirements from affiliated suppliers and plants.
• You review the automatically generated planning proposals, adjust them where necessary, and approve them in accordance with the defined processes.
• You manage the operational planning of returnable containers for four XDock sites.
• You identify deviations, impending bottlenecks and delayed deliveries at an early stage and initiate the necessary measures.
• You consistently follow up on outstanding bottlenecks and disruptions until a solution is found.
• Where necessary, you coordinate special measures such as ad hoc deliveries or stock reallocations.
• You check orders and system data for plausibility and ensure that relevant information is accurate and complete.
• You will handle special and clearing cases and provide the necessary information to resolve them.
• You will actively communicate critical situations and elevate them if an independent solution is not possible.
• You will work closely with your supervisor or team leader, particularly in complex or particularly critical situations.

What you'll need

• A completed qualification in logistics, freight forwarding, industry or a comparable field.
• Ideally, 1-3 years' professional experience in operational logistics, scheduling, supply chain management or a comparable environment.
• Experience of working in a system-supported environment and a keen interest in working with data and digital processes.
• Analytical thinking: You can identify potential problems by analysing stock levels, demand and discrepancies.
• Process discipline: You can implement defined rules and processes consistently and reliably - even when things need to be done quickly.
• Ability to prioritise: You can distinguish between discrepancies that can be resolved at an operational level and those that may have an impact on the supply chain.
• Initiative and a sense of responsibility: You do not wait for someone else to spot a problem.
• Strong communication skills and the ability to assert yourself.
• Proficiency in MS Office.
• Experience with SAP or comparable ERP/logistics systems is an advantage.
• Very good written and spoken English is essential.
• Good German language skills are a definite plus due to our collaboration with our German client.

What to expect at SWJ

• A permanent position with SWJ at our Lisbon site.
• A role with significant responsibility in an international environment within the automotive industry.
• Working with modern, customised SAP-based logistics systems.
• A structured working environment with clearly defined processes and responsibilities.
• Support from an experienced supervisor or team leader when dealing with complex escalations and critical decisions.
• A structured induction into our client's systems and processes.

Your working hours

Operational work is carried out Monday to Friday between 06:00 and 17:00. Working hours are organised into shifts within this time frame.