Lisbon Trust & Safety Analyst — Back Office Moderator

Cross Border Talents; Oeiras; On-site; EUR 16,740 - 21,204; Full time

Benefits offered by this job

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Competitive salary

Job summary

Cross Border Talents in Lisbon is seeking a German Trust and Safety Analyst for fixed shifts. You will review non-sensitive content to ensure a safe online environment and process platform-related requests according to internal policies.

The role emphasizes accuracy, consistency, and adherence to established procedures, with opportunities to contribute to process improvements. Onsite work with relocation support is available.

Qualifications

• Strong analytical, communication, and problem-solving abilities.
• Professional, detail-oriented mindset, eager to learn and grow in the digital space.

Responsibilities

• Review platform content, user requests, and system alerts to ensure non-sensitive content complies with internal guidelines.
• Accurately document actions taken and update case details in internal systems.
• Identify errors or workflow issues and escalate when necessary.
• Collaborate with internal teams to ensure efficient case handling and aligned processes.
• Stay updated on policy changes, tools, and operational guidelines.

Skills

Analytical skills

Communication

Problem-solving

Job description

Cross Border Talents in Lisbon is seeking a German Trust and Safety Analyst for fixed shifts. You will review non-sensitive content to ensure a safe online environment and process platform-related requests according to internal policies.

The role emphasizes accuracy, consistency, and adherence to established procedures, with opportunities to contribute to process improvements. Onsite work with relocation support is available.