German Trust and Safety Analyst in Lisbon (Fixed Shifts)

Cross Border Talents; Oeiras; Presencial; EUR 16 740 - 21 204; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Competitive salary

Resumo da oferta

Cross Border Talents in Lisbon is seeking a German Trust and Safety Analyst for fixed shifts. You will review non-sensitive content to ensure a safe online environment and process platform-related requests according to internal policies.

The role emphasizes accuracy, consistency, and adherence to established procedures, with opportunities to contribute to process improvements. Onsite work with relocation support is available.

Qualificações

• Strong analytical, communication, and problem-solving abilities.
• Professional, detail-oriented mindset, eager to learn and grow in the digital space.

Responsabilidades

• Review platform content, user requests, and system alerts to ensure non-sensitive content complies with internal guidelines.
• Accurately document actions taken and update case details in internal systems.
• Identify errors or workflow issues and escalate when necessary.
• Collaborate with internal teams to ensure efficient case handling and aligned processes.
• Stay updated on policy changes, tools, and operational guidelines.

Conhecimentos

Analytical skills

Communication

Problem-solving

Descrição da oferta de emprego

German Trust and Safety Analyst in Lisbon (Fixed Shifts)

Job Openings German Trust and Safety Analyst in Lisbon (Fixed Shifts)

About the job German Trust and Safety Analyst in Lisbon (Fixed Shifts)

Are you detail-oriented and interested in supporting the quality of digital platforms?

Join our team as a Back Office Content Moderator and help maintain a structured, safe, and reliable online environment for users around the world — while working exclusively with non-sensitive content.

Role Overview

As aTrust and Safety Analyst, you will review and process platform-related requests and content according to internal policies and quality standards. The position emphasizes accuracy, consistency, and adherence to established procedures, rather than handling sensitive material.

Key Responsibilities

• Review platform content, user requests, and system alerts to ensure compliance with internal guidelines (non-sensitive content only).

Apply company policies and procedures consistently to maintain platform quality and reliability.

Accurately document actions taken and update case details in internal systems.

Identify errors, inconsistencies, or workflow improvement opportunities and escalate issues when necessary.

Collaborate with internal teams to ensure efficient case handling and aligned processes.

Stay updated on policy changes, tools, and operational guidelines.

Share insights and feedback that contribute to improving processes, tools, and overall operational efficiency.

Qualifications

• Skills:Strong analytical, communication, and problem-solving abilities.
• Mindset:Professional, detail-oriented, and eager to learn and grow in the digital space.

Why Join Us?

• Competitive Salary:Rewarding compensation that reflects your expertise.
• Meal Allowance:Daily meal support to keep you energized.
• Transportation Allowance:Financial assistance for your commute.
• Onsite Work Environment:Grow and connect in a supportive, collaborative office setting.
• Relocation Package:Assistance to ensure a smooth and easy move to Portugal.