German Back Office Content Moderator – Lisbon

Cross Border Talents; Oeiras; On-site; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Job summary

Cross Border Talents in Lisbon is seeking a Back Office Content Moderator to support a safe, well-organized online environment. You will review non-sensitive content and process requests in line with internal guidelines, emphasizing accuracy, consistency, and procedural adherence.

The role offers fixed shifts, onsite work in Lisbon, competitive pay, meal and transportation allowances, and relocation assistance to Portugal.

Qualifications

• Strong analytical, communication, and problem-solving abilities.
• Professional, detail-oriented mindset and eagerness to learn in the digital space.

Responsibilities

• Content Validation: Review and assess platform content, user requests, or system flags to ensure compliance with guidelines (non-sensitive content only).
• Policy Application: Apply internal rules and procedures consistently to maintain platform quality and reliability.
• Case Management: Document actions taken and update cases accurately in internal systems.
• Quality Control: Identify errors, inconsistencies, or potential improvements in workflows and elevate when needed.
• Collaboration: Work closely with internal teams to ensure alignment and efficient resolution of cases.
• Continuous Learning: Stay up to date with policy updates, tools, and process changes.
• Reporting & Feedback: Share observations and insights to help improve processes, tools, and overall efficiency.

Skills

Analytical thinking

Communication skills

Problem-solving

Job description

Cross Border Talents in Lisbon is seeking a Back Office Content Moderator to support a safe, well-organized online environment. You will review non-sensitive content and process requests in line with internal guidelines, emphasizing accuracy, consistency, and procedural adherence.

The role offers fixed shifts, onsite work in Lisbon, competitive pay, meal and transportation allowances, and relocation assistance to Portugal.