Lisbon On-Site English Support Associate for Fresh Grads

Cbtalents; Sintra; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international BPO project on-site. This is an excellent starting point for fresh graduates aiming to build professional English communication and problem-solving skills.

You will assist customers by phone, email, and chat, respond to inquiries, and ensure a high-quality experience while working in a multicultural team. Full-time, rotating shifts, 40 hours per week.

Qualificações

• English at C1 level or higher.
• Strong communication and interpersonal skills.
• Customer-oriented and helpful attitude.
• Comfortable working in a fast-paced environment.
• Willing to work full-time with rotating shifts.
• On-site in Lisbon; fresh graduates welcome.

Responsabilidades

• Assist English-speaking customers through phone, email, and chat
• Respond to customer questions and requests professionally
• Resolve account-related and general customer support issues
• Provide accurate information and guidance
• Ensure a positive and high-quality customer experience
• Work collaboratively within a multicultural team

Conhecimentos

English C1

Communication skills

Interpersonal skills

Customer-oriented

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international BPO project on-site. This is an excellent starting point for fresh graduates aiming to build professional English communication and problem-solving skills.

You will assist customers by phone, email, and chat, respond to inquiries, and ensure a high-quality experience while working in a multicultural team. Full-time, rotating shifts, 40 hours per week.