Lisbon English-Speaking Customer Support (Fresh Graduates)

Cbtalents; Loures; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international project on-site. This is an entry-level role suitable for fresh graduates aiming to gain international BPO experience and develop communication and problem-solving skills.

You will assist English-speaking customers by phone, email, and chat, respond to inquiries, and resolve issues while delivering a high-quality customer experience within a multicultural team.

Qualificações

• English language proficiency (C1)
• Excellent communication and interpersonal skills
• Customer-oriented mindset and willingness to help others
• Ability to work in a fast-paced environment
• Able to work full-time with rotating shifts
• Willingness to work on-site in Lisbon
• Fresh graduates welcome to apply

Responsabilidades

• Assist English-speaking customers via phone, email, and chat
• Respond to questions and requests professionally
• Resolve account-related and general customer issues
• Provide accurate information and guidance to customers
• Ensure a positive and high-quality customer experience
• Collaborate with a multicultural team to deliver support

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international project on-site. This is an entry-level role suitable for fresh graduates aiming to gain international BPO experience and develop communication and problem-solving skills.

You will assist English-speaking customers by phone, email, and chat, respond to inquiries, and resolve issues while delivering a high-quality customer experience within a multicultural team.