International Customer Support – Lisbon (On-site)

Cbtalents; Barreiro; Presencial; EUR 10 000 - 15 000; Tempo integral

Resumo da oferta

Cbtalents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join an international project. You will handle inquiries via phone, email, and chat, helping customers and ensuring a high-quality experience.

This full-time role is on-site in Lisbon with rotating shifts and welcomes fresh graduates seeking international BPO experience to develop communication and problem-solving skills in a multicultural team.

Qualificações

• Proficient in English with C1 level.
• Excellent communication and interpersonal skills.
• Customer-oriented with a willingness to help.
• Able to work full-time with rotating shifts.
• Willing to work on-site in Lisbon.
• Fresh graduates and early-career professionals are welcome.

Responsabilidades

• Assist English-speaking customers via phone, email, and chat
• Respond to customer questions and requests professionally
• Resolve account-related and general customer support issues
• Provide accurate information and guidance
• Ensure a positive and high-quality customer experience
• Collaborate within a multicultural team

Conhecimentos

English C1

Communication skills

Interpersonal skills

Customer-oriented

Fast-paced environment

Teamwork

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join an international project. You will handle inquiries via phone, email, and chat, helping customers and ensuring a high-quality experience.

This full-time role is on-site in Lisbon with rotating shifts and welcomes fresh graduates seeking international BPO experience to develop communication and problem-solving skills in a multicultural team.