Lisbon On-Site English Customer Support — Fresh Graduates

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join an international project. This entry-level role welcomes fresh graduates and early-career professionals aiming to gain international BPO experience, improve communication and problem-solving skills, and build a solid career foundation.

You will interact with customers via phone, email, and chat, addressing inquiries, resolving issues, and ensuring a high-quality experience.

Qualifications

• Fresh graduates welcome to apply.
• English language proficiency C1 required for customer interactions.
• Excellent communication and interpersonal skills.
• Able to work full-time with rotating shifts.
• On-site role in Lisbon, Portugal.

Responsibilities

• Assist English-speaking customers through phone, email, and chat.
• Respond to customer questions and requests professionally.
• Resolve account-related and general customer support issues.
• Provide accurate information and guidance.
• Ensure a positive and high-quality customer experience.
• Work collaboratively within a multicultural team.

Skills

English (C1)

Job description

Cross Border Talents in Lisbon, Portugal is seeking English-speaking Customer Support Representatives to join an international project. This entry-level role welcomes fresh graduates and early-career professionals aiming to gain international BPO experience, improve communication and problem-solving skills, and build a solid career foundation.

You will interact with customers via phone, email, and chat, addressing inquiries, resolving issues, and ensuring a high-quality experience.