Lisbon: French-Speaking Payment Solutions Support Expert

Cbtalents; Odivelas; On-site; EUR 11,340 - 13,860; Full time

Benefits offered by this job

Performance-based bonuses

Daily meal allowance

Clear career growth opportunities

Work equipment provided

Relocation assistance for international candidates

Job summary

A leading payment solutions provider is seeking a French-speaking Customer Support Specialist in Lisbon, Portugal. The role involves assisting customers with inquiries related to payment services, resolving issues, and maintaining documentation. Candidates should have fluent command of French and English, be eligible to work in Portugal, and be available for rotating shifts. The position offers a competitive salary of €900 x 14 months, performance bonuses, and opportunities for professional growth.

Qualifications

• Flawless command of written and spoken French and English.
• Eligibility to work in Portugal with valid documentation.
• Available for rotating shifts covering a 24/7 schedule.

Responsibilities

• Responding to customer inquiries regarding payment products.
• Troubleshooting issues and providing basic technical support.
• Recording customer interactions accurately in CRM system.
• Adhering to company protocols and regulations.

Skills

Fluent French (C1/C2)

Fluent English (C1)

Problem-solving

Customer-centric focus

Active listening skills

Attention to detail

Job description

A leading payment solutions provider is seeking a French-speaking Customer Support Specialist in Lisbon, Portugal. The role involves assisting customers with inquiries related to payment services, resolving issues, and maintaining documentation. Candidates should have fluent command of French and English, be eligible to work in Portugal, and be available for rotating shifts. The position offers a competitive salary of €900 x 14 months, performance bonuses, and opportunities for professional growth.