Lisbon English-Speaking Support Specialist (24/7)

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

International environment

Competitive salary & benefits

Training provided

Professional development

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking an English-speaking Customer Support Representative to join an international team. The role is on-site with rotating shifts for a 24/7 project, and relocation is possible from other countries.

You will provide multi-channel customer support, assist with billing inquiries, troubleshoot access issues, and guide customers in using the client's products while delivering high-quality solutions and maintaining satisfaction.

Qualifications

• Fluent English required.
• Excellent communication and customer service skills.
• Customer-oriented and professional attitude.
• Ability to troubleshoot and solve problems.
• Comfortable working in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Provide professional customer support across multiple channels.
• Assist customers with billing and invoicing enquiries.
• Troubleshoot account access issues.
• Guide and support customers in using the client's products.
• Provide timely and high-quality solutions.
• Maintain excellent customer satisfaction and quality standards.

Skills

Fluent English

Communication skills

Customer service

Problem solving

Fast-paced

Customer service experience

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking an English-speaking Customer Support Representative to join an international team. The role is on-site with rotating shifts for a 24/7 project, and relocation is possible from other countries.

You will provide multi-channel customer support, assist with billing inquiries, troubleshoot access issues, and guide customers in using the client's products while delivering high-quality solutions and maintaining satisfaction.