Onsite Lisbon English Customer Support Specialist

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Health & dental insurance

Meal allowance (tax-free)

Fully paid training

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is hiring a Customer Support Representative to be the first point of contact for registered users and community members across telephone, email and chat.

You will assist users in navigating platform tools, resolve inquiries with empathy, and deliver high-quality support in a fast-paced environment. The role is on-site, full-time, with a career path to a permanent position after 2 years and a 15-day English training program.

Qualifications

• Fluency in English, written and spoken.
• Strong communication and problem-solving abilities.
• Customer-first mindset with enthusiasm for tech platforms.

Responsibilities

• Serve as the first point of contact for users via phone, email, and chat.
• Help users navigate platform products and services.
• Resolve inquiries with empathy while maintaining high satisfaction.

Skills

English fluency

Communication skills

Active listening

Problem solving

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal, is hiring a Customer Support Representative to be the first point of contact for registered users and community members across telephone, email and chat.

You will assist users in navigating platform tools, resolve inquiries with empathy, and deliver high-quality support in a fast-paced environment. The role is on-site, full-time, with a career path to a permanent position after 2 years and a 15-day English training program.