Lisbon-Based On-Site Turkish & English Support Pro

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 38,000; Full time

Benefits offered by this job

On-site in Lisbon

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Customer Support Representative to join our on-site team. This role focuses on front-line support for Turkish speakers, handling questions, solving problems, and ensuring customers leave satisfied.

You will respond across phone, chat, and email, keep case notes accurate, and know when to elevate. You should be fluent in Turkish and have at least English at B2 level, plus comfortable navigating internal systems and staying organized.

Qualifications

• Fluent Turkish required.
• English level at least B2.
• Comfortable navigating internal systems and staying organized.

Responsibilities

• Answer inquiries via phone, chat and email.
• Keep accurate case notes.
• Escalate issues when needed.

Skills

Turkish language

English (B2)

Navigate internal systems

Stay organized

Job description

Cross Border Talents in Lisbon, Portugal is seeking a Customer Support Representative to join our on-site team. This role focuses on front-line support for Turkish speakers, handling questions, solving problems, and ensuring customers leave satisfied. You will respond across phone, chat, and email, keep case notes accurate, and know when to elevate. You should be fluent in Turkish and have at least English at B2 level, plus comfortable navigating internal systems and staying organized with

Lisbon-Based On-Site Turkish & English Support Pro Lisbon, Portuguese Republic, PT