Lisbon AI Support Specialist — Onsite with Relocation

RDN CONS; Lisboa; Presencial; EUR 26 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Accommodation provided

Competitive salary

Performance bonus

Health insurance

22 days annual leave

Initial training

Career development

International environment

AI technology exposure

Resumo da oferta

RDN CONS in Lisbon, Portugal, is seeking English-speaking AI Customer Support Agents for an onsite role. You will support customers across multiple channels, assist with billing and access queries, and troubleshoot technical issues while guiding users on product features in a fast-paced AI environment.

Relocation and permanent accommodation are provided, with a competitive salary and growth opportunities in an international setting working with cutting-edge AI and Generative AI technologies.

Qualificações

• Fluent English required, both written and spoken.
• Experience or knowledge in IT, technical support, or AI valued.
• Passion for AI and new technologies welcomed.

Responsabilidades

• Support customers across multiple channels.
• Assist with billing, invoicing and account-access enquiries.
• Troubleshoot platform, product and technical issues.
• Guide customers on product usage and features.
• Identify issues and provide clear solutions.
• Deliver high-quality customer experience in a tech-driven environment.
• Keep up to date with product developments and new features.

Conhecimentos

Fluent English

IT knowledge

Technical support experience

AI interest

Descrição da oferta de emprego

RDN CONS in Lisbon, Portugal, is seeking English-speaking AI Customer Support Agents for an onsite role. You will support customers across multiple channels, assist with billing and access queries, and troubleshoot technical issues while guiding users on product features in a fast-paced AI environment.

Relocation and permanent accommodation are provided, with a competitive salary and growth opportunities in an international setting working with cutting-edge AI and Generative AI technologies.