Lisbon AI Ad Tools Support Specialist

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 13 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary

Meal allowance

Performance bonus

Private health

Paid onboarding

Career growth

Annual leave

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking a customer-focused team member to support users of cutting-edge AI ad tools. You will handle inquiries by chat, email, and phone, troubleshoot delivery and billing issues, and assist with campaign setups.

Excellent communication skills and the ability to explain policy guidelines clearly are essential. This full-time role offers a structured onboarding, ongoing training, and a clear path to permanent employment after the initial period.

Qualificações

• Strong communication and a customer-first mindset.
• Basic technical troubleshooting ability.
• Comfort navigating software platforms.

Responsabilidades

• Support businesses and creators using AI ad tools via chat, email, and phone.
• Troubleshoot ad delivery, billing, account management and campaign setups.
• Guide users on advertising policies and platform guidelines with clear solutions.

Conhecimentos

Communication skills

Customer focus

Troubleshooting

Software navigation

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking a customer-focused team member to support users of cutting-edge AI ad tools. You will handle inquiries by chat, email, and phone, troubleshoot delivery and billing issues, and assist with campaign setups.

Excellent communication skills and the ability to explain policy guidelines clearly are essential. This full-time role offers a structured onboarding, ongoing training, and a clear path to permanent employment after the initial period.