Lisbon AI Ads Support Pro — 24/7 Customer Help

CB Talents SP; Lisboa; Presencial; EUR 10 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & dental insurance

Permanent contract

22 days annual leave

Riverside campus (TP Tejo) Lisbon

Excellent transit access via Oriente

Resumo da oferta

The Operations Customer Expert – Ads Support in Lisbon supports a world-leading American AI company, handling advertising issues across email, chat and phone channels to ensure high-quality support.

You will investigate ad campaigns, accounts, payments and platform functionality; guide clients on policies and technical setups; and deliver fast, empathetic service. The role includes training and a pathway to permanent employment.

Responsabilidades

• Investigate and resolve user issues regarding ad campaigns, accounts, payments, and platform functionality.
• Guide clients on advertising policies, guidelines, and technical setups.
• Troubleshoot ad delivery, creation, billing, and account performance issues.
• Deliver fast, empathetic customer service via email, chat, and phone.

Descrição da oferta de emprego

The Operations Customer Expert – Ads Support in Lisbon supports a world-leading American AI company, handling advertising issues across email, chat and phone channels to ensure high-quality support.

You will investigate ad campaigns, accounts, payments and platform functionality; guide clients on policies and technical setups; and deliver fast, empathetic service. The role includes training and a pathway to permanent employment.