Linux SysAdmin - Production App Support (Banking)

Decskill; Portugal; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting company, is expanding its production IT operations in Lisbon and Porto, seeking skilled Sys Admin & Application Production Support specialists. You will provide L1/L2 support for WM IT Data Platform applications, manage incidents, monitor health, and work with cross-functional teams to improve service quality and automation.

Join a community of professionals within the Astek Group, contributing to long-term projects and international contexts while embracing continuous

Qualificações

• Experience providing L1/L2 Application Support in a banking environment.
• Strong understanding of core banking operations.
• Proven troubleshooting and incident resolution skills.
• Experience supporting business-critical production environments.
• Expert knowledge of Unix/Linux and Shell Scripting.
• Strong expertise in Oracle Database, Data Warehousing, Data Platforms, SQL, and PL/SQL.
• Hands-on experience with Dynatrace.
• Working knowledge of Kubernetes (K8s).
• Experience with Docker.
• Knowledge of Ansible.
• Familiarity with Autosys.
• Experience with middleware technologies such as MQ and Tomcat.
• Understanding of Cloud Computing concepts.
• Experience with reporting tools such as Power BI or Tableau.
• Knowledge of ITIL practices.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and work effectively under pressure.
• Excellent communication and collaboration skills.
• Proactive mindset with a focus on continuous improvement and automation.
• Ability to work effectively in a team-oriented environment and participate in shift and on-call support rotations.

Responsabilidades

• Provide Application Production Support for WM IT Data Platform applications and tools.
• Handle incidents, service requests, and L1/L2 application support activities.
• Participate in shift schedules and on-call rotations.
• Prioritize and resolve incidents raised by business teams while ensuring high service quality.
• Troubleshoot application, middleware, and system issues by analyzing logs and identifying root causes.
• Monitor application health, availability, and performance.
• Produce operational reports and contribute to improving service quality and availability.
• Actively participate in Continuous Service Improvement initiatives, addressing recurring issues through automation or Problem Management.
• Support Disaster Recovery (DR) exercises and Live Play activities.
• Collaborate with cross-functional teams to ensure the stability and reliability of production applications.

Conhecimentos

Unix/Linux

Shell scripting

Oracle SQL/PLSQL

Data warehousing

Power BI/Tableau

ITIL practices

Problem solving

Communication

Automation

Ferramentas

Dynatrace

Kubernetes

Docker

Ansible

Autosys

MQ

Tomcat

Descrição da oferta de emprego

Decskill, an IT consulting company, is expanding its production IT operations in Lisbon and Porto, seeking skilled Sys Admin & Application Production Support specialists. You will provide L1/L2 support for WM IT Data Platform applications, manage incidents, monitor health, and work with cross-functional teams to improve service quality and automation.

Join a community of professionals within the Astek Group, contributing to long-term projects and international contexts while embracing continuous