Lead Production Support Engineer (Linux)

Rumos Portugal; Porto; Presencial; EUR 52 000 - 70 000; Tempo integral

Resumo da oferta

Rumos Portugal is seeking an experienced L3 IT infrastructure specialist to provide level 3 support across Linux environments, ensure system stability, and lead technical projects. The role requires strong scripting, deployment, and monitoring expertise, with fluency in English and a proactive approach to capacity planning and security.

The successful candidate will collaborate with infrastructure and development teams to define architectures, monitor performance, and implement robust disaster

Qualificações

• 6+ years of IT project experience in Linux environments.
• Strong scripting skills in Shell and Python.
• Experience with migrations from WebSphere to JBoss.
• Knowledge of SSL, reverse proxy, and load balancing.
• Experience with monitoring and deployment tools.
• Fluent in English.

Responsabilidades

• Provide Level 3 support for IT infrastructure and incident resolution.
• Coordinate changes, maintenance, and on-call duties across environments.
• Define monitoring metrics and design resilient architectures.
• Monitor load capacity and adjust resources or redesign architecture.
• Lead technical projects with infra and development teams.
• Document architecture and procedures; ensure DR plans and backups.

Conhecimentos

Shell scripting

Python scripting

Web servers migration

Security concepts

Scheduling tools

Monitoring tools

Deployment tools

English fluency

Leadership

Planning & prioritization

Formação académica

Degree in Computer Engineering/Computer Science

Ferramentas

Git

Jenkins

XL Deploy

XL Release

Bitbucket

Artifactory

OpenShift

Docker

Zabbix

Grafana

ELK

Descrição da oferta de emprego

Role:

• Level 3 support for IT infrastructure;
• Operational support across all environments (incident and problem investigation and resolution, change requests, maintenance, on-call, etc.);
• Ensure application and system stability (definition of relevant monitoring metrics, resilient architecture, etc.);
• Monitor application load capacity and adapt infrastructure resources through capacity reinforcement or architecture redesign;
• Lead technical projects in collaboration with infrastructure and development teams (meeting coordination and planning);
• Participate in the definition of the technical architecture for new applications using infrastructure standards and collaborate with development teams for implementation;
• Document application components and operations: software architecture, technical architecture, procedures, monitoring requirements, etc.;
• Improve tools and procedures (shell scripting, PowerShell, test scenarios, etc.);
• Ensure a secure architecture in compliance with client standards (SLA adherence);
• Manage backups, ensure regular restore/recovery testing, and guarantee the Disaster Recovery Plan.

Profile:

• Degree in Computer Engineering, Computer Science, Mathematics, or a similar field;
• Minimum of 6 years of professional experience in IT projects within Linux environments;
• Strong knowledge of scripting languages (Shell, Python);
• Good knowledge of web servers (e.g., managing migrations from WebSphere to JBoss);
• Good knowledge of security concepts: SSL certificates, reverse proxy, load balancing;
• Good knowledge of scheduling tools (Control‑M, VTOM) and monitoring tools (Zabbix, Grafana, ELK);
• Strong knowledge of deployment tools (Git, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory, OpenShift, Docker);
• Fluency in English;
• Good organizational, planning, and prioritization skills;
• Excellent communication and teamwork skills;
• Strong analytical and problem‑solving abilities;
• Leadership mindset and strong sense of responsibility.

Work with us:

• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
• Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.