Lead Account Solution Engineer

Salesforce, Inc.; Portugal; On-site; EUR 55,000 - 85,000; Full time

Job summary

Salesforce, Inc. in Portugal seeks an Account Solution Engineer to lead the technical side of the sales cycle, translating business needs into Salesforce-based solutions and demos.

You will collaborate with the sales team, tailor product offerings, address objections, and help customers transform with AI-enabled CRM. This role demands strong communication, solution engineering, and a willingness to travel.

Qualifications

• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people's attention.
• Willing and able to travel occasionally
• Experience will be evaluated based on alignment to the core competencies for the role.
• Proficiency in Portuguese and English, Spanish would be desirable

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges
• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Skills

Digital Transformation

Solution engineering

Enterprise software

Portuguese

English

Spanish (desirable)

Tools

Salesforce

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

What You'll Be Doing & Why It Matters

As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", "Pre -Sales Engineer" , "Sales Engineer" or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.

Core Responsibilities & Scope

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges
• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Minimum Requirements

• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people's attention.
• Willing and able to travel occasionally
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Proficiency in Portuguese and English, Spanish would be desirable

Preferred Qualifications

• Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
• Salesforce Product knowledge and certifications