Junior Inside Sales Representative

RWS; Porto; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Amazing benefits

Infinite training and growth

Impact global communication

Diverse and innovative culture

Great work-life balance

Job summary

RWS in Porto, Portugal is seeking a Sales Development Representative (SDR) to drive pipeline for the Tridion offering. You will be the first point of contact, engaging prospects and qualifying opportunities, collaborating with Sales to turn interest into sales-ready leads.

The role focuses on outbound outreach across phone, email and digital channels, educating on intelligent content management and multilingual delivery, with Salesforce and marketing tools. Hybrid work arrangements available.

Qualifications

• 1–3 years of experience in sales development, inside sales, or lead qualification.
• Bachelor’s degree or equivalent combination of education and experience.
• Experience working in a B2B environment, ideally with enterprise technology, SaaS, or services.
• Comfortable engaging prospects via phone, email, and digital channels.

Responsibilities

• Partner closely with Sales to execute lead generation programs and outbound campaigns for the Tridion offering
• Identify, engage, and qualify new prospects through outbound calling, email, and digital outreach
• Educate prospects on RWS Tridion and its intelligent content management capabilities
• Nurture early-stage opportunities and guide prospects through initial discovery conversations
• Map target organizations, identifying key stakeholders, influencers, and decision-makers
• Qualify prospects against defined criteria before converting them into sales-accepted leads
• Maintain accurate and up-to-date records in Salesforce CRM
• Leverage modern sales tools and techniques to personalize outreach and improve engagement

Skills

Verbal & written comms

English proficiency

Active listening

Discovery skills

Value propositions

Organizational skills

Results-oriented

Adaptable

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Marketing automation tools

Job description

The Role

As a

The Role

As a Sales Development Representative (SDR), you will play a critical role in driving pipeline growth by identifying, engaging, and qualifying prospective customers who are looking to improve how they create, manage, translate, and deliver enterprise content at scale.

You will be the first point of contact for many prospects, helping them understand how RWS Tridion can address real business challenges through intelligent content management, multilingual content delivery, and engaging digital experiences.

Working closely with Sales, you will help convert early-stage interest into high-quality sales opportunities. This is an opportunity to join a dynamic, high-energy sales environment and build a strong foundation for a career in enterprise technology and solution-based sales

About Tridion

Tridion is an intelligent content platform comprised of Component Content Management and Web Content Management modules. It leverages Semantic and Generative AI and allows companies to optimize and automate content processes at scale. They can cost-efficiently import, create, manage, translate, and distribute a wide spectrum of content types – from highly structured regulatory content to engaging marketing content. Used by the world’s largest brands, our flagship products enable easy discovery and automated delivery of the right information to the right recipient.

For more information, please visit: Tridion

Key Responsibilities

Job Overview

• Partner closely with Sales to execute lead generation programs and outbound campaigns for the Tridion offering
• Identify, engage, and qualify new prospects through outbound calling, email, and digital outreach
• Educate prospects on RWS Tridion and its intelligent content management capabilities
• Nurture early-stage opportunities and guide prospects through initial discovery conversations
• Map target organizations, identifying key stakeholders, influencers, and decision-makers
• Qualify prospects against defined criteria before converting them into sales-accepted leads
• Maintain accurate and up-to-date records in Salesforce CRM
• Leverage modern sales tools and techniques to personalize outreach and improve engagement

Success Metrics

• Opportunity value and pipeline contribution
• Volume and quality of qualified opportunities passed to Sales
• Progression of opportunities through the sales funnel
• Activity levels (calls, emails, conversations, and engagement quality)

Experience & Qualifications

• Strong verbal and written communication skills
• Excellent command of English; additional languages are a plus
• 1–3 years of experience in sales development, inside sales, or lead qualification
• Comfortable engaging prospects via phone, email, and digital channels
• Experience working in a B2B environment, ideally with ideally with enterprise technology, SaaS, or services
• Bachelor’s degree or equivalent combination of education and experience

Nice to Have

• Prior experience as an SDR or Inside Sales Representative
• Familiarity with Salesforce CRM and marketing automation tools

Exposure to content management, web content management, structured content, SaaS, or enterprise technology

Skills & Attributes

• Strong discovery and active listening skills
• Ability to articulate value propositions to different buyer personas
• Highly organized and detail-oriented
• Resilient, results-driven, and motivated by opening new opportunities
• Adaptable and eager to learn in a fast-evolving enterprise technology environment

BENEFITS:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance!

LI-Hybrid

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Life at RWS

If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood , then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.