Jira Consultant

Ivy Partners; Viseu; Presencial; EUR 40 000 - 64 000; Tempo integral

Resumo da oferta

Ivy Partners is seeking a JIRA Consultant to assess current usage across teams, standardise practices, and harmonise workflows and boards. The role focuses on dashboards, reporting, data quality, and adoption of defined processes to support project governance.

The candidate will collaborate with PMOs, project managers, and stakeholders to deliver pragmatic improvements and scalable JIRA solutions across delivery teams.

Qualificações

• Hands-on experience using JIRA in project or delivery environments.
• Experience standardising JIRA usage across multiple teams or projects.
• Understanding of JIRA workflows, boards, issue types, fields, filters, dashboards and reporting.
• Ability to analyse existing practices and translate them into clear, consistent processes.
• Experience creating dashboards and reports for project monitoring and decision-making.
• Strong communication and stakeholder-management skills.
• Pragmatic, organised and focused on adoption and execution.
• Ability to introduce structure in environments with varied team practices.
• Experience with Agile delivery, portfolio management or project governance is valued.
• Knowledge of Confluence and JIRA automation is a plus.

Responsabilidades

• Assess how different teams currently use JIRA and identify gaps, inconsistencies and improvement opportunities.
• Define and standardise JIRA practices across projects and teams.
• Harmonise workflows, issue types, fields, statuses, boards and naming conventions.
• Ensure teams follow the agreed processes and use JIRA consistently.
• Create and improve dashboards, reports and project-tracking mechanisms.
• Monitor data quality and ensure that information in JIRA is accurate and up to date.
• Support project teams in structuring backlogs, boards, sprints and delivery tracking.
• Document JIRA processes, standards and best practices.
• Provide guidance and training to users, encouraging adoption of the defined practices.
• Work closely with the PMO, project managers and key stakeholders to understand reporting and governance needs.
• Recommend pragmatic improvements without introducing unnecessary complexity.
• Support the continuous improvement of project governance and reporting.

Conhecimentos

JIRA expertise

Stakeholder management

Communication

Adoption focus

Leadership

Formação académica

Bachelor's degree or equivalent

Ferramentas

Confluence

JIRA automation

Descrição da oferta de emprego

Ivy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.

We are committed to offering our employees a career that fosters both their personal and professional development. We support their skill enhancement and provide real career advancement opportunities.

As a JIRA Consultant, you will:

Assess how different teams currently use JIRA and identify gaps, inconsistencies and improvement opportunities.

Define and standardise JIRA practices across projects and teams.

Harmonise workflows, issue types, fields, statuses, boards and naming conventions.

Ensure teams follow the agreed processes and use JIRA consistently.

Create and improve dashboards, reports and project-tracking mechanisms.

Monitor data quality and ensure that information in JIRA is accurate and up to date.

Support project teams in structuring backlogs, boards, sprints and delivery tracking.

Document JIRA processes, standards and best practices.

Provide guidance and training to users, encouraging adoption of the defined practices.

Work closely with the PMO, project managers and key stakeholders to understand reporting and governance needs.

Recommend pragmatic improvements without introducing unnecessary complexity.

Support the continuous improvement of project governance and reporting.

About You You are our ideal candidate if:

You have solid hands-on experience working with

JIRA in project or delivery environments .

You have experience standardising JIRA usage across multiple teams or projects.

You understand JIRA workflows, boards, issue types, fields, filters, dashboards and reporting.

You can analyse existing practices and translate them into clear, consistent processes.

You have experience creating dashboards and reports for project monitoring and decision-making.

You are comfortable working with project managers, PMOs, delivery teams and senior stakeholders.

You have strong communication and stakeholder-management skills.

You are pragmatic, organised and focused on adoption and execution.

You can introduce structure in environments where teams currently work in different ways.

Experience with Agile delivery practices, portfolio management or project governance is valued.

Knowledge of Confluence and JIRA automation is a plus.

Why join Ivy Partners? Care | We care about our employees by creating a supportive environment where everyone is valued and empowered with training and growth prospects. Trust | We believe in building strong and long-lasting relationships with our clients. Working with us is about establishing a partnership based on trust, professionalism, and transparency at all times. Innovation | We drive effective digital transformation through a unique blend of innovative technology and creative thinking. Responsibility | The community is at the heart of everything we do, and we take that responsibility seriously by working hard to create a positive impact.