Italian Support Pro — Lisbon, Relocation & 14 Salaries

Closerhire; Lisboa; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

14 Salaries a Year

Flights Covered

Private Health Cover

Meal Allowance

Job summary

CloserHire in Lisbon is seeking an on-site Customer Support specialist for an Italian-speaking client, focusing on social media inquiries within a fast-paced BPO. Initial shifts are 07:00–19:00 with potential transition to a 24/7 rotation in the future.

Relocation support is available for candidates moving from abroad. Fluency in Italian and English (B2+) is required, with experience in paid campaigns and digital marketing preferred.

Qualifications

• Native or fluent Italian speaker with strong English (B2+).
• Experience in paid campaign management and digital marketing is mandatory.
• Experience in contact centres or customer support, ideally in Ad Tech or digital advertising.

Responsibilities

• Handle on-site customer inquiries for a Social Media project in Lisbon within a fast-paced BPO.
• Assist with transitions to rotational 24/7 schedule as needed.

Skills

Italian language fluency

Fluent English (B2+)

Paid campaign management

Digital marketing background

Contact centre experience

Ad Tech experience

Customer service skills

Social media familiarity

Job description

CloserHire in Lisbon is seeking an on-site Customer Support specialist for an Italian-speaking client, focusing on social media inquiries within a fast-paced BPO. Initial shifts are 07:00–19:00 with potential transition to a 24/7 rotation in the future.

Relocation support is available for candidates moving from abroad. Fluency in Italian and English (B2+) is required, with experience in paid campaigns and digital marketing preferred.