Italian Social Media Support Pro — Lisbon

Cross Border Talents; Braga; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Comprehensive health insurance

Flight ticket reimbursement

Relocation support

Free Portuguese language classes

Full training and career development

Job summary

Cross Border Talents in Lisbon is offering an international Social Media Advisor role starting in September/October. You will support customers via social media and digital channels, resolving inquiries with clear, helpful answers.

The position requires fluency in Italian, English at B1/B2, and a 20+ wpm typing speed. A 12-month contract with 40 hours per week and relocation support are provided to successful candidates.

Qualifications

• Fluent Italian, spoken and written.
• English language proficiency at B1/B2 level.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English (B1/B2)

Typing 20+ wpm

Strong communication

Problem solving

Customer-focused

Social media knowledge

Job description

Cross Border Talents in Lisbon is offering an international Social Media Advisor role starting in September/October. You will support customers via social media and digital channels, resolving inquiries with clear, helpful answers.

The position requires fluency in Italian, English at B1/B2, and a 20+ wpm typing speed. A 12-month contract with 40 hours per week and relocation support are provided to successful candidates.