Italian Customer Support Pro | Relocation to Lisbon & Perks

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 12.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation covered

Relocation support

Annual flight

Private health insurance

On-site clinic

Office meals

Language classes

Career progression

Descripción de la vacante

Savior Artigos Texteis Lda in Lisbon is seeking Italian-speaking support professionals to join our Italian Market support team. You will engage with customers via chat, phone, and email, delivering empathetic, first-contact resolution.

The role offers a generous package with housing support, relocation assistance, private health insurance, and career growth in a dynamic fintech environment. Work hours are 40 per week with rotating shifts, in a modern Lisbon office near public transport.

Formación

• Fluent Italian (C2) and strong English proficiency.
• Excellent communication and problem-solving.
• Resilient with fast-paced environment adaptability.

Responsabilidades

• Provide end-to-end support via chat, phone, and email.
• Handle fraud and disputes with care.
• Advocate for customers and escalate when needed.
• Collaborate with team to improve processes.

Conocimientos

Italian (C2)

English

Communication

Herramientas

Slack

GSuite

Descripción del empleo

Savior Artigos Texteis Lda in Lisbon is seeking Italian-speaking support professionals to join our Italian Market support team. You will engage with customers via chat, phone, and email, delivering empathetic, first-contact resolution.

The role offers a generous package with housing support, relocation assistance, private health insurance, and career growth in a dynamic fintech environment. Work hours are 40 per week with rotating shifts, in a modern Lisbon office near public transport.