Italian-Speaking Support Advisor — Relocate to Lisbon

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Job summary

Cross Border Talents is seeking an Italian-speaking Customer Support Advisor to join our Lisbon on-site team. This entry-level role includes full relocation support and the chance to assist Italian-speaking customers across multiple channels with professionalism.

You’ll work in a fast-paced, multicultural environment with comprehensive training from day one, develop strong communication and problem-solving skills, and grow an international career in Lisbon.

Qualifications

• Native or fluent Italian (C1/C2)
• Professional English (C1+)
• EU citizenship with right to work in EU
• Willingness to relocate to Lisbon, Portugal
• Strong verbal and written communication skills
• Proven problem-solving abilities
• Flexibility to work in rotating shifts
• Basic computer literacy and ability to learn internal systems
• Nice to have: experience in customer support/call center
• Nice to have: CRM/software or ticketing experience

Responsibilities

• Deliver excellent Italian-speaking customer support across channels
• Work in a fast-paced, multicultural environment
• Relocation with comprehensive training from day one
• Grow professionally and build an international career in Lisbon

Skills

Italian language

English proficiency

Communication skills

Problem-solving

Relocation willingness

Shift flexibility

Basic computer literacy

Tools

CRM software

Ticketing systems

Job description

Cross Border Talents is seeking an Italian-speaking Customer Support Advisor to join our Lisbon on-site team. This entry-level role includes full relocation support and the chance to assist Italian-speaking customers across multiple channels with professionalism.

You’ll work in a fast-paced, multicultural environment with comprehensive training from day one, develop strong communication and problem-solving skills, and grow an international career in Lisbon.