Italian-Speaking Social Media Consultant in Lisbon

Atlean World; Lisboa; Sur place; EUR 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Fast-track career development

Multicultural work environment inLisbo

Résumé du poste

Atlean World invites applications for a Consulente Social Media con Italiano in Lisbon, Portugal. The role focuses on delivering excellent customer support in Italian and English while representing a global brand.

You will engage with customers via phone, chat and email, resolve issues, and adhere to brand guidelines. Ideal candidates are fluent in Italian with good English, tech-curious, and possess strong communication and empathy.

Qualifications

• Fluent in Italian and good English.
• Tech-savvy and curious about the latest digital tools.
• Experience in customer support is a bonus.
• Strong communication and interpersonal skills.
• Willingness to relocate to Portugal (Lisbon area).

Responsabilités

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Resolve issues and create positive experiences for every customer.
• Follow brand guidelines and quality standards in every interaction.
• Log and update customer interactions in the relevant systems.
• Collaborate with the team to continuously improve service quality.

Connaissances

Italian fluency

Good English

Tech savvy

Customer orientation

Communication

Empathy

Formation

High school diploma or equivalent

Description du poste

Atlean World invites applications for a Consulente Social Media con Italiano in Lisbon, Portugal. The role focuses on delivering excellent customer support in Italian and English while representing a global brand.

You will engage with customers via phone, chat and email, resolve issues, and adhere to brand guidelines. Ideal candidates are fluent in Italian with good English, tech-curious, and possess strong communication and empathy.