Italian Social Media Specialist - Lisbon Contract

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Flight ticket reimbursement

Job summary

Cross Border Talents in Lisbon is hiring a Social Media Advisor to engage Italian-speaking customers via social media and digital channels. You will resolve inquiries, provide accurate information, and ensure an outstanding customer experience while meeting targets.

The role requires fluency in Italian, English level B1/B2, and a 20+ words per minute typing speed. It offers 40-hour weeks, rotating shifts, and relocation support with comprehensive health insurance.

Qualifications

• Fluent Italian, spoken and written.
• English B1/B2 proficiency.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing speed 20+ wpm

Strong communication

Customer-focused

Basic computer & social media

Job description

Cross Border Talents in Lisbon is hiring a Social Media Advisor to engage Italian-speaking customers via social media and digital channels. You will resolve inquiries, provide accurate information, and ensure an outstanding customer experience while meeting targets.

The role requires fluency in Italian, English level B1/B2, and a 20+ words per minute typing speed. It offers 40-hour weeks, rotating shifts, and relocation support with comprehensive health insurance.